Social Worker

Salary Range:  $70,000 to $90,000 Job Posting End Date:  August 19, 2026   We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.   Worker Designation  – This role is a   remote  role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.   What does it take to be successful at Aflac?

Acting with Integrity Communicating Effectively Pursuing Self-Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations

What does it take to be successful in this role?

Familiarity with disability claim management concepts Good understanding of medical terminology/pathology/anatomy Articulate verbal and writing skills, decision making, meeting deadlines, working with confidential information Moderate skills with Microsoft Office and other software applications Customer service skills  Stress tolerance Ability to multi-task and prioritize Have a high level of attention to detail Work under pressure Results-driven High attention to departmental/company procedures/practices

Education & Experience Required

Bachelor's Degree In social work or a related field Master's Degree In social work or a related field Certification Professional master's level license (e.g., LCSW, LMHC, LPC) 3 or more years of related experience

Or an equivalent combination of education and experience   Education & Experience Preferred

Disability and insurance industry experience

Principal Duties & Responsibilities

Serves as an advocate for claimants, providing access to community services such as financial assistance, legal aid, and housing; develops, plans, and implements programs designed to improve the comfort and care of patients and their families; advises family caregivers regarding medical decisions Uses clinical expertise and judgement to formulate a care plan and provide on-going support that will assist the claimant and their family. Handles complex issues and problems, and refers only the most complex issues to higher-level staff Provides emotional support to clients dealing with trauma, illness or disability as it relates to the claim.  Helps claimants understand the claims process and provides clear communication. Connects clients to additional resources such as healthcare services, financial aid programs, rehabilitation services or legal assistance. Maintain accurate and up-to-date records, client interactions and referrals made. Conducts research to keep abreast of developments in social work. Performs other related duties as required

Total Rewards The salary range for this job is $70,000 to $90,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.   At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for