Field Reimbursement Manager, Chicago, IL (Field Based)

Take on a dynamic, field-facing role where you’ll guide providers through complex payer landscapes to ensure patient access to Omnipod® technology. As a trusted expert, you’ll blend strategy and execution—removing barriers, delivering education, and shaping access solutions—while growing your career with a leader in diabetes innovation.

 Position Overview: Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are transforming lives with innovative products that empower people living with diabetes to take control of their health. Over years of technological advances, we developed Omnipod®, a line of tubeless, wearable, Pod-based insulin management systems. As a Field Reimbursement Manager in Market Access, you’ll be the reimbursement and access expert for our field team and customers—turning payer challenges into solutions. You will identify access barriers and develop tailored support strategies alongside the field team, contributing to patients’ smoother access to therapy. We’re looking for : A solution-driven professional with strong payer knowledge and field navigation skills A successful relationship builder who thrives on creating partnerships with key decision-makers and colleagues A strategic thinker who can translate patient access information into clear, actionable solutions, tools or learnings Responsibilities Demonstrate Your Expertise Build and demonstrate deep expertise in diabetes patient access dynamics, remaining current on payer trends, coverage policies, competitive products and evolving reimbursement landscapes. Monitor and anticipate shifts in product coverage, payer behavior, and marketplace conditions to proactively guide account strategy and recommend forward-looking patient access solutions Identify Access Barriers and Opportunities Continuously seeking to uncover barriers in patient access and opportunities for process improvement Use available data analytics resources to inform strategies and solutions Lead and support key internal initiatives by partnering with Market Access leadership to align holistic strategy, prioritize opportunities, and ensure coordinated execution across teams. Own Patient Access Solutions Use a consultative, data insights-driven approach to proactively recommend tailored solutions to enhance patient access Develop, refine, and simplify compelling patient access narratives and educational content, ensuring their customization for targeted endocrinology and primary care clinics, health systems or other and care settings Deliver clear, concise training to field teams and provider offices on reimbursement processes, workflows, and best practices to strengthen their access capabilities Partner closely with the field and market access teams to recommend and support the implementation of patient access solutions, enabling more efficient workflows including assistance with PA processes, denial management, appeals, and enrollment in appropriate affordability programs to enhance customer experience.  Collaboration for Impact Collaborate with the field teams, coordinating on account targeting, customer engagement plans, and follow-up actions Cultivate and strengthen relationships with the entire office (HCPs, administrative staff, etc.), positioning yourself as a trusted partner in navigating reimbursement and access challenges Partner with the field teams (Territory Managers, District Sales Managers, Clinical Services Managers, Payer Account Teams, Customer Care/Advocacy, ASPN and Inside Sales) to resolve patient access challenges Collaborate with internal cross-functional teams to continually improve processes, foster a culture of shared success, optimizing patient pull through strategies and supporting organizational priorities through effective teamwork Required Skills and Competencies Deep understanding of reimbursement, payer processes,