Head of Recruitment and Events

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Head of Agency Recruitment is responsible for setting and driving the overall agency recruitment strategy of the Company, ensuring sustainable growth, quality advisor inflow, and long-term productivity of the agency force nationwide. This role ensures the achievement of enterprise-wide recruitment targets, strengthens leadership bench strength across agency distribution, and builds a future-ready, compliant, and high-performing agency workforce aligned with the Company’s growth ambitions. How success is defined for this role Consistent year-on-year growth in quality new recruits across all regions Strong conversion rates from prospect to licensed and productive agents Robust recruitment pipelines aligned to strategic agency expansion plans High engagement and accountability of Agency Leaders in recruitment ownership Job Accountabilities A. Strategic Leadership & Governance Define, lead, and continuously refine the end-to-end agency recruitment strategy, ensuring alignment with the Company’s overall business and distribution strategy. Translate corporate growth objectives into clear recruitment priorities, targets, and success metrics across regions and agency units. Serve as the enterprise subject-matter expert on agency recruitment models, market practices, and future talent trends within the insurance industry. B. Recruitment Performance & Delivery Oversight Provide overall leadership and governance over nationwide recruitment initiatives, ensuring consistency, scalability, and impact. Oversee recruitment performance across regions, identifying risks, gaps, and opportunities, and instituting data-driven interventions to address underperformance. Ensure strong conversion outcomes from recruitment activities (e.g., Build Your Business events, recruitment fairs, referrals) through standardized frameworks and best practices. C. Agency Leader Enablement & Accountability Build strong strategic partnerships with Sales Directors, Senior Agency Leaders, and Distribution Heads, reinforcing shared accountability for recruitment outcomes. Set clear expectations and success standards for Agency Leaders’ involvement in recruitment, including ownership of prospecting, engagement, and conversion. Champion capability-building initiatives to strengthen Agency Leaders’ recruitment effectiveness, including modern recruiting approaches and value proposition articulation. D. Recruitment Programs & Innovation Provide executive oversight over key recruitment programs (e.g., BYB events, recruitment campaigns, leadership sourcing initiatives), ensuring relevance and effectiveness. Continuously benchmark and introduce innovative recruitment models, digital tools, and sourcing strategies to enhance reach and conversion. Institutionalize learning loops by consolidating field insights and sharing best practices across regions. E. People Leadership & Team Development Lead and develop the Agency Recruitment team, including managers and specialists, ensuring high performance, capability depth, and succession readiness. Set a strong culture of accountability, collaboration, and continuous improvement within the recruitment function. Act as mentor and coach to senior recruitment leaders, strengthening leadership maturity and decision quality. G. Executive Partnership & Representation Act as the principal recruitment advisor to senior management on agency workforce growth, recruitment risks, and market trends. Represent Agency Recruitment in executive forums, providing insights,