Lead Business Analyst 4D

Lead Business Analyst Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Inviting applications for the role of Senior Principal Consultant, Business Analyst SFDC In this role you will be responsible for simplifying complex IT Systems solutions for customers in all industries, understanding how to structure a process capture and process improvement initiative and how to facilitate the client through a pragmatic decision-making process.

Analyzing and capturing requirements, documenting and relaying those to the Technology team members. Modelling business processes and identifying opportunities for process improvements.   Identifying issues, risks and benefits from existing (as-is) and proposed (to-be) solutions and outlining their impact on business.   Writing concepts, functional design, user stories and acceptance criteria, use cases and business process design/requirement documents.   Being involved in implementation, training, and testing of the solutions   Supporting business transition and helping to establish change.    Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.   Qualifications we seek in you!

Experience in one or more domain areas: Banking (Remediation process would be a plus), F&A, supply chain etc.   Experience in Operational excellence related projects.   Must have experience in writing the functional design documents and user stories for agile development projects.   Experience in leading requirements gathering workshops and business analysis  for relevant years in agile projects.   Experience in complicated software projects.   Digital know-how, well versed with Genpact digital tools   Preferred Qualifications/ Skills Effective stakeholder management   Critical thinker, problem solving attitude   Fast and independent decision maker    Excellent documentation and writing skills    Good listener and communicator   Confident presenter   Qualifications Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP) Required Skills Agile Methodology, Business Analysis, Business Reporting, Capital Markets, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Healthcare Business, Inclusion, Insurance, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling