Financial Crime Compliance Quality Assurance Lead

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.   As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.   We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Role Overview We are seeking an experienced Financial Crime professional to join our Compliance Quality Assurance (CQA) team. This role is responsible for conducting independent quality assurance reviews and compliance monitoring activities across Financial Crime processes to assess adherence to applicable regulatory requirements, internal policies, procedures, and standards. The successful candidate will provide effective challenge and oversight of the control environment, assess compliance with Financial Crime regulatory obligations, identify opportunities for improvement, and support the continuous enhancement of the Compliance Quality Assurance framework. The role requires strong Financial Crime expertise, sound judgement, analytical skills, and the ability to engage effectively with stakeholders across Compliance, Operations, Risk, and Business teams.

Conduct independent quality assurance reviews and compliance testing across Financial Crime activities. Assess adherence to applicable regulatory requirements, internal policies, procedures, and standards. Evaluate the effectiveness of controls supporting Financial Crime compliance obligations. Identify control weaknesses, process gaps, regulatory compliance risks, and areas for improvement. Perform thematic reviews, trend analysis, and root cause assessments. Prepare clear and concise reports and communicate findings to stakeholders. Track and validate remediation activities resulting from quality assurance reviews. Support governance and reporting activities through meaningful management information and analysis. Partner with Compliance, Operations, Risk, and Business stakeholders to strengthen regulatory compliance and the overall control environment. Contribute to the continuous enhancement of compliance quality assurance methodologies, testing approaches, and monitoring frameworks.

Significant experience in Financial Crime Compliance (AML, KYC, Sanctions, Customer Due Diligence, Enhanced Due Diligence, Transaction Monitoring, or related disciplines), Compliance Monitoring, Quality Assurance, Risk, or Internal Audit. Strong understanding of Financial Crime regulations, customer due diligence requirements, sanctions obligations, and KYC refresh processes. Experience performing quality assurance reviews, control testing, compliance monitoring, or assurance activities. Strong analytical, investigative, and problem-solving skills. Excellent written