The UPS Store Instructional Design Videographer Specialist - San Diego (Remote)

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

The UPS Store, Inc., a wholly owned subsidiary of UPS, is the world's largest franchisor of retail shipping, postal, printing and business service centers. The UPS Store has over 5,000 independently owned locations in the U.S. and Canada. If you're seeking an exciting and dynamic career opportunity, we'd like to hear from you! The UPS Store (TUPSS) Instructional Design Videographer Specialist is responsible for creating video content that supports the knowledge and skill development of training programs and materials for The UPS Store franchise network, utilizing instructional design methods to design and apply effective video instruction. They work closely with subject matter experts (SMEs), managers, vendors, and various cross-functional teams to understand aspects of policies, procedures, systems, and skills that require instruction, and to recommend appropriate video training solutions that align with project and company objectives. They upload new training elements into the learning management system (LMS) for the franchise network. The TUPPS Instructional Design Videographer Specialist manages and coordinates projects to create video content and other resources applicable to business unit needs and best practices. RESPONSIBILITIES AND DUTIES Content Conceptualization: Coordinates with Instructional Design team members, SMEs, and project managers throughout video course development (i.e., initial planning, content brainstorming sessions, media development, and scriptwriting) to meet goals and objectives. Planning and executing video shoots, including location scouting and directing. Capturing high-quality video and audio footage. Setting up and operating cameras, lighting, and audio equipment. Oversee the casting, coordination, and management of principal talent, background performers, and voice actors, ensuring alignment with production goals, schedules, and creative direction. Editing video and audio footage, adding graphics, closed captioning, and special effects. Managing video libraries and assisting with distribution strategies across various platforms. Collaborating with clients and stakeholders to develop creative concepts, storyboards, and scripts.  Keeping current with video trends, techniques, and technologies. Assess the effectiveness of training programs through various methods and make data-driven improvements to enhance future training initiatives. Convert existing instructional materials (Job Aids, QRGs, FAQs, etc.) into microlearning video formats to promote learner engagement that meets project specifications. Gathers data on training needs and learning interventions to integrate the design of training materials and programs. Collects content for development of training materials (e.g., text, graphics, animations, audio, glossary, test questions, etc.) to ensure alignment with training and learning development strategies. Reviews procedures and guidelines for training programs and learning interventions to guarantee instructional materials meet outlined learning and training goals across business units. Identifies the most recent innovation in the technology of online video learning and suggests ways that training projects could be updated or improved. RELEVANT KNOWLEDGE AND SKILLS Demonstrates a general understanding of ways to identify and measure the current needs of the customer or business; uses the business need to help