Sr Underwriting Specialist
Northwestern Mutual
- Location
- Remote-Wisconsin
- Work model
- Remote
- Level
- Senior
- Posted
- Aug 20, 2026
About this role
The Long-Term Care Underwriter is responsible for evaluating, classifying, and rendering appropriate risk decisions on Long Term Care insurance applications in accordance with established underwriting guidelines, company standards, and service expectations. This position requires sound analytical judgment, strong communication skills, and the ability to manage cases effectively while supporting professional and responsive experience for field partners, clients, and internal stakeholders. PLEASE NOTE: Candidates with Long Term Care underwriting experience or relevant individual insurance underwriting experience will be strongly preferred.
Job Summary
The Long-Term Care Underwriter develops and maintains effective working relationships with Financial Advisors, field partners, internal business partners, and clients. The incumbent evaluates Long Term Care insurance applications, assesses medical, functional, cognitive, occupational, and lifestyle risk factors, and makes appropriate underwriting determinations consistent with company guidelines, production standards, and service objectives. Primary Duties & Responsibilities: Field & Client Experience Establishes and maintains credible, professional, and effective communication with field partners and clients, including responding to case inquiries, appeals, and placement-related questions. Provides guidance and support to the Financial Network and Financial Representatives regarding case underwriting, risk assessment, and related underwriting considerations. Reviews and responds to prescreen inquiries in accordance with established underwriting practices and service expectations. Underwriting Analyzes and appraises Long Term Care insurance applications; approves, classifies, modifies , or declines applications based on established underwriting guidelines and sound risk judgment. Independently review s applications and appl ies Long Term Care underwriting standards, product knowledge, and risk selection principles with limited guidance as needed. Evaluates medical, functional, and cognitive information to assess morbidity risk and determine the best appropriate offer. Demonstrates ongoing learning and adaptability through the effective adoption of new underwriting practices, tools, and processes. Underwrites applications while maintaining expected morbidity outcomes, providing active case and requirement management, and delivering a customized service experience. Communicates and negotiates with field partners to explain modified or declined underwriting decisions and support policy placement when appropriate . Applies sound medical , functional, and cognitive underwriting assessment skills and identifies practical solutions to support policy placement when appropriate . Uses the most effective available resources to obtain necessary information, including medical records, digital health data, direct contact with the applicant, and communication with third-party advisors as appropriate . Consults with peer reviewers, medical resources, and technical staff on complex cases, as needed. Meets established quality, service, cycle time, and production expectations while maintaining underwriting integrity. Resolves case-related issues and escalations, seeking guidance as appropriate based on case complexity and authority level. Partners with Underwriting Support to facilitate effective case management and timely completion of underwriting requirements. Cross-functional leadership May serve as an underwriting representative on product, process, or operational improvement initiatives in collaboration with functional partners participating in a dditional projects as assigned.
Qualifications
Bachelor’s degree or an equivalent