Technical Program Management IC5

The CO+I AI Delivery organization is dedicated to providing a range of platform services to our worldwide AI customers. This position necessitates close collaboration throughout Microsoft, as these initiatives will be at the forefront of innovation, involving pilot programs and other experiments that shape our continued dedication to delivering AI platform services quickly and on a large scale. We are a part of Cloud Operations + Innovation (CO+I), the group responsible for one of the world's largest cloud infrastructures, powering all Microsoft online products and services, and supporting Microsoft's "Cloud First" strategy. CO+I is committed to growth, efficiency, and providing reliable experiences to customers and partners globally. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

We are looking for a Director of AI Supercomputer Delivery to lead infrastructure integration and optimization initiatives to enable Artificial Intelligence supercomputing. This role will primarily be responsible for leading continuous improvement initiatives to reduce the time-to-market and operationalizing best practices.   Identifies complex opportunities and gaps in the implementation of multiple feature areas (e.g., product, service) including comparison of various quality and performance metrics to various solutions. Independently performs complex market research in collaboration with other teams, conducts competitive analyses, and examines customer and technology-related industry trends, as well as industry-specific requirements or regulations. Integrates relevant data on product usage, product telemetry, and service data together to identify complex patterns, generate hypotheses, and build a plan to change the product. Defines success criteria and performance metrics (e.g., Objectives and Key Results [OKRs], Key Performance Indicators [KPIs] such as quality and performance) of multiple feature areas (e.g., product, service) and works with Software and Hardware Engineering to ensure needed telemetry is developed. Deeply understands the return on investment and presents it to key stakeholders. Creates relationships to drive orchestration and integration efforts for the development and implementation process of multiple feature areas (e.g., product, services) for large and complex cross functional projects with internal teams and external partners. Collaborates and coordinates across organizations to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible. Acts as a technical advisor to educate and evangelize the feature areas (e.g., product, service) they work on with customers via meetings, presentations, and other forums. Leads direct customer (internal and/or external) engagements to solicit feedback and understand their experiences with the feature areas (e.g., product, program, services). Embody Microsoft’s culture and values .

Required Qualifications Bachelor's Degree AND 8+ years' experience in product/technical program management or product development, OR equivalent experience. 6+ years' experience managing cross-functional and/or cross-team projects. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Bachelor's Degree AND 10+ years' experience in product/technical program management or product development, OR equivalent experience. 8+ years' experience managing cross-functional and/or cross-team projects. 3+ years' experience with product manufacturing   Other