Dir, Team Supervisor, P3, Product Support & Services ISG : Job Level - Director
- Location
- Bengaluru, India
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- H-1B history
- 39 approvals (FY2023)
- Posted
About this role
We are seeking an experienced Director to lead the Stock Loan Trade Support and middle office functions within Stock Loan Operations. The successful candidate will be accountable for operational excellence, risk management, supervisory oversight, transformation delivery, and stakeholder engagement across a global operating model. This role is responsible for overseeing the daily management of stock loan trade support and middle office processes while maintaining a robust risk and control environment. The candidate will act as an escalation point, drive strategic transformation initiatives, deliver operational efficiencies, and ensure strong partnership with internal and external stakeholders. The role requires a highly motivated individual with extensive Securities Lending experience, strong people leadership capabilities, and a proven track record of driving change within complex operational environments. Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 747 offices in 42 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Role
Overview: This role is responsible for overseeing the daily management of stock loan trade support and middle office processes while maintaining a robust risk and control environment. The candidate will act as an escalation point, drive strategic transformation initiatives, deliver operational efficiencies, and ensure strong partnership with internal and external stakeholders. The role requires a highly motivated individual with extensive Securities Lending experience, strong people leadership capabilities, and a proven track record of driving change within complex operational environments. Key Responsibilities: > Lead the Stock Loan Trade Support & Middle office functions, ensuring a strong focus on client service, risk management, and operational excellence. > Provide oversight of daily operational activities, ensuring timely resolution of exceptions, breaks, and trade-related issues. > Act as the primary escalation point for complex operational, risk, and stakeholder matters, driving prompt and effective resolution. > Establish and maintain a robust control framework, ensuring adherence to regulatory requirements, firm policies, and governance standards. > Proactively identify operational risks, emerging issues, and process vulnerabilities, implementing appropriate mitigation strategies. > Drive strategic transformation initiatives, including automation, process optimization, and operating model enhancements. > Develop and monitor key performance and risk indicators, providing clear management reporting and actionable insights. > Partner closely with Trading, Risk, Credit, Technology, Finance, and Operations stakeholders to support business objectives and improve service delivery. > Lead, develop, and mentor a high-performing team while fostering a culture of accountability, innovation, and continuous improvement. > Support business growth initiatives, regulatory change programs, and critical market events while ensuring operational resilience Required Skills & Qualifications: > Bachelor's degree or equivalent experience. > 12+ years of experience in Securities Lending / Stock Loan Operations, Trade support, Middle Office, or related operational functions. > Demonstrated leadership experience managing global teams and complex operational processes. > Strong understanding of securities lending