Digital Product Analyst- Salesforce [On-Site, Birmingham, AL]

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

At Regions, the Digital Product Analyst serves a critical role in supporting the product management team and holds subject matter expertise for their designated product(s), experience(s) or application(s) in which they support. This role will work simultaneously and effectively with product management, product owners, technology and business partners and should have a thorough understanding of Scaled Agile Framework (SAFe) principles to assist the team or other teams in filling resource, knowledge or documentation gaps.

Validates documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams Performs complex analysis and works closely with the team to identify core product, application or system issues to map out possible solutions Creates and updates system documentation (including process flows, product feature details and user guides) and monitors and updates workflows as required Gathers, organizes, and interprets data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals Collects and documents detailed business requirements and translates them into features or user stories necessary to meet the expected business needs Prepares functional, system and program requirements for Digital value streams for ongoing projects and releases Performs User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements and releases Evaluates reported system defects and manages the flow and prioritization of related work based on impact, customer need and Product Management prioritization Performs analysis as needed for Objectives and Key Results (OKR)/goal measurement Plays a key role within product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post implementation follow-up Supports product owner in day-to-day tasks, particularly around sprint management Provides with material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the value stream Identifies, takes ownership, and volunteers for tasks that will enable the team’s success Acts as coach and mentor to associates with less experience This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Bachelor’s degree and six (6) years in application support, business analysis or other related experience OR High School Diploma/GED and ten (10) years in application support, business analysis or other related experience Banking or financial services industry experience Experience with Agile, Scrum and/or Kanban May require on call support rotation after hours and/or weekends Preferences SAFe Practitioner (SP)