Assistant Registrar

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:   Grade: Management_Executive 603 Pay Range: $62,400.00 - $103,000.00 Job Description The Assistant Registrar supports the Associate Registrar in managing the day-to-day operations of the Office of the Registrar (OTR). This position also manages the Office of the Registrar’s Program Migration and Enrollment Reporting teams and works closely with department leadership for planning, implementation, and evaluation of ongoing activities to confirm accurate student migrations, enrollment reporting, program course crosswalks, ensuring consistency and standardization among the transcripts and records departments. This position is responsible for developing and maintaining clear and accurate operations documentation, and developing systems to enhance the efficiency and effectiveness of the Office of the Registrar (OTR) as it pertains to program migrations and enrollment reporting.   Essential Functions and Responsibilities: Identify process improvements and accuracy of student information, as it pertains to Program Migration and Enrollment Reporting Analyze data and make recommendations for system improvement management Provide tracking tools to measure and manage departmental objectives and key operating metrics Provide guidance for employees to sustain, develop, enforce, and report operating standards; recommend actions for continual improvement Promote and support impactful ideas so employees can develop and implement new processes and procedures designed to maximize efficiency Conduct regular meetings to advance process improvement initiatives Participating in meetings with other university stakeholders to execute new initiatives, programs, and projects Performs other related duties as assigned.

Knowledge, Skill and Abilities: Communicates to improve and promote teamwork, decision-making, and problem-solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to gain support with all audiences. Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Deals comfortably with uncertainty of change. Effectively handles risk. Can decide to act without knowing all the details. Is calm and productive, even when things are uncertain. Deals constructively with problems that do not have clear solutions or outcomes. Confident and resilient under pressure. Handles and manages crises effectively. Maintains a positive attitude despite adversity. Bounces back