Staff Scrum Master

TJX Canada At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

We’re looking for a Staff Scrum Master to play a key role in driving Agile delivery within TJX’s IT Asset Management (ITAM) organization, helping shape solutions that enhance asset visibility, operational control, compliance, and efficiency across a global business. In this highly collaborative role, you’ll empower a high-performing team, remove obstacles, and partner with stakeholders across Engineering, Operations, Procurement, Asset Management, and leadership to deliver impactful business outcomes. You'll have the opportunity to influence process improvements, support ServiceNow ITAM capabilities, and ensure initiatives are aligned with business value, governance, and audit readiness. If you enjoy fostering Agile excellence, managing cross-functional dependencies, and driving continuous improvement using tools like JIRA, Confluence, and ServiceNow, this is an exciting opportunity to make a meaningful impact at scale. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources Management Incentive Plan along with a robust Retirement Savings Program A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.  Enjoy Associate discounts at our stores, available to you and eligible family members. Comprehensive training and development resources designed to help you learn, grow, and succeed. Exciting career paths with growth opportunities and tuition reimbursement to support your career progression. What You’ll Do: Planning & Prioritisation   Partners with the Process Owner to refine and prioritize the backlog in line with roadmap objectives and business value   Supports capacity and demand planning across strategic initiatives, operational support, and compliance-driven work  Facilitates planning activities to help the team commit to realistic, value-based delivery goals  Co-ordinate planned delivery of work with external vendors    Governance & Controls   Escalates material risks, issues, and decisions requiring leadership support Delivery & Execution   Facilitates Agile ceremonies including backlog refinement, sprint planning, stand-ups, reviews, and retrospectives  Supports planning and coordination of releases and deployments impacting ServiceNow ITAM processes, workflows, integrations, and reporting  Supports accurate tracking of teamwork, sprint data, and delivery reporting  Provides flow board and Kanban management within ServiceNow or JIRA for ITAM delivery teams  Stakeholder & Team Coordination   Coordinates with other teams as necessary, including CMDB, Service Management, Discovery, Procurement, Finance, and End User Services  Maintains clear communication with stakeholders on priorities, progress, and delivery impacts  Coordinates with teams and vendors to support smooth handoffs, readiness, and execution across ITAM workstreams  About You: 2+ years of experience as a Scrum Master or Project Analysts supporting dedicated Agile teams using Scrum, Kanban, or SAFe  Experience applying Agile methodologies and frameworks such as Scrum or Kanban to deliver process and platform