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Customer Care Representative - Temp

Trimble

RemoteBrazil RemoteTemporaryMidH-1B sponsor company
Sign in to applyVerified
Location
Brazil Remote
Employment
Temporary
Work model
Remote
Level
Mid
H-1B history
17 approvals (FY2023)
Posted

About this role

Job: Customer Care Representative Location: Campinas - Remote Area: Customer Support. Position for CLT contract (Temporary) and payment in Brazilian Reais (Local Currency) Transform Your Passion for Customer Service: Join Trimble as a Seasonal Customer Care Representative! Serve as a vital link for our customers by providing exceptional support, driving renewal inquiries, and enabling seamless service activations in a fast-paced, collaborative environment.

About Us

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. For more information about Trimble (Nasdaq:TRMB), visit: [www.trimble.com]. What Makes This Role Great In this role, you will play a key part in transforming the customer experience by helping users unlock the full potential of Trimble's innovative solutions while building valuable skills in client relations and database management. Key Exciting Responsibilities • Deliver outstanding customer support by resolving service inquiries regarding company products and features • Proactively engage clients to assist with subscription renewals, service activations, and upselling opportunities • Process sales orders and payments accurately to ensure seamless customer service continuity • Maintain data integrity by updating client accounts and database management systems • Troubleshoot technical issues with service operations to maximize customer satisfaction Essential Skills & Experience • Proven customer-focused mindset with a warm, approachable, and outgoing communication style • Multilingual proficiency with fluency in both English and Spanish • Experience working with database management systems • Demonstrated ability as a fast learner who thrives as a collaborative team player • Flexibility to work some weekends and occasional holidays Bonus Points For • Technical troubleshooting expertise or background in customer support • Bachelor's degree in a related field • Previous experience in a fast-paced environment supporting tech or software solutions Job Type: Seasonal (Temporary) Why You'll Love Working With Us At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. * You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. * Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. * Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." Customer Service Representative, Customer Care Specialist, Technical Support, Client Relations, Subscription Renewals, Database Management, Bilingual Customer Service, Campinas Jobs, Seasonal Customer Care Compensation Trimble provides the following compensation range and general

Listing verified . Applications go through the company's official careers site.

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