Sr ServiceNow Developer

Leidos   is looking for a   Senior ServiceNow   Developer   to support and lead ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The Senior ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation.   As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will   be responsible for   maintaining   and performing continual service improvements on the following implemented modules: ITSM, ITOM, ITAM,   CMDB, HAM, CSM .     This position is remote. However, candidates must be willing to work east coast core work hours  and are to be local to Washington, DC area and may be required to work onsite at times.

Bachelor's degree and 8+ years of proven experience as a ServiceNow Developer with strong understanding of the platform’s architecture and capabilities. May consider   additional   years of experience in lieu of a degree.   At least   6 years of experience with design,   development   and support.   At least 4 years of experience in leading software development projects.   Must have hands on ServiceNow development experience across multiple modules in particular experience with Hardware Asst Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM )   and HR Service Delivery (HRSD).   Familiar with ITSM, ITOM,   and   ITAM .   Shows initiative, presents ideas to overcome challenges, self-starter.   Positive attitude, willingness to learn and team-oriented.   Exceptional communication and organizational skills.   Support development in Agile framework.   Actively   participate   in agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams .     Hands-on experience with ServiceNow custom-scoped application development .   Responsibilities :   Technical Lead:   Exhibits exceptional customer service and teamwork, collaborating effectively with clients and vendors to achieve mission success while   maintaining   a strong commitment to delivering high-quality products and services.     Effectively conveys key ideas and gathers actionable feedback from cross-functional team members and stakeholders. Demonstrates strong creativity, collaboration, and the ability to communicate with clarity and impact.   Identifies   risks and challenges, performs qualitative and quantitative analyses, evaluates alternatives, and provides well-informed recommendations .   Lead Development review process and p rovide technical guidance and support to junior and mid-level staff .   Gather and document business and system requirements.   Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment   Coordinate and lead project team meetings with technical staff and other key stakeholders.   Develop   implementation   plans , SOP, system architecture   for   all project   deployments.     Assist   in the architecture, design, management, and implementation of ServiceNow.   Prepare IT to project status reports and presentations by collecting, analyzing, and summarizing information and trends     Maintains project documentation repository     AI experience :   Now Assist,   third-party LLM API’s,   Automatic   t est   f ramework     Development:   Demonstrated experience working on large-scale projects in diverse team environments with a focus on