Senior Visual Designer
Charles Schwab
- Location
- Austin, TX | San Francisco, CA
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 199 approvals (FY2023)
Skills
About this role
Your Opportunity
The Marketing Experience Design Team (MXD) helps marketing teams create consistent, high-quality digital experiences across web, email, and social channels. As a Senior Visual Designer, you will shape how Schwab shows up across digital marketing touchpoints. This role blends UX strategy, visual design craft, interaction design, design systems, and emerging AI-enabled design processes. You will partner with marketing, content, product, technology, brand, and vendor teams to turn complex needs into polished, scalable digital experiences. We are looking for a senior designer with strong visual design judgment who can lead independently, build trusted partnerships, and help teams make client-centered decisions without sacrificing brand quality, usability, or craft.
What You'll Do
- Lead UX and visual design direction for digital marketing experiences across web, email, and social. - Translate marketing goals, client needs, content strategy, brand direction, AI opportunities, and technology considerations into clear design direction. - Create visual patterns, templates, modules, page layouts, and reusable assets that help teams deliver faster and more consistently. - Apply strong understanding of interaction patterns, layout, typography, color, imagery, accessibility, and responsive behavior. - Provide art direction and visual design critique to strengthen message clarity, brand expression, and overall experience quality. - Apply AI tools and workflows to support discovery, synthesis, ideation, content exploration, prototyping, and workflow acceleration. - Partner with marketing, content, product, engineering, analytics, legal/compliance, vendor, and channel teams to align decisions and remove barriers. - Help teams adopt practical guidance, tools, and ways of working that improve quality and efficiency.
About MXD
- Creates scalable design assets, templates, modules, and guidance that support consistent digital marketing execution. - Partners across channels to support web, email, and social experiences. - Supports a large digital footprint, including approximately 28 websites and high-volume email programs across the organization.
What you have Required Qualifications
- 8+ years of relevant experience in UX design, visual design, digital marketing experience, interaction design, product design, content strategy, or equivalent roles. - Experience leading UX, UI, or visual design work across digital marketing channels, including web and email. - Strong understanding of content strategy and structure, information architecture, and taxonomy. - Strong visual design skills, including typography, layout, hierarchy, composition, color, imagery, responsive design, and brand expression across digital channels. - Proficiency in Figma, reusable component libraries, visual specifications, and applied use of AI tools or AI-enabled workflows as part of the design process. - Ability to communicate clearly, influence without direct authority, build alignment, and form strong cross-functional partnerships. - Online portfolio demonstrating strong visual design craft, design thinking, problem-solving, and client-centered digital experience outcomes.
Preferred Qualifications
- Background creating templates, reusable components, or channel guidance that helps teams deliver at scale. - Familiarity with modern content management systems and development platforms like Sanity and Vercel. - Experience supporting client-facing experiences in regulated industries, financial services, complex enterprises, or large matrixed organizations. - Ability to mentor designers and help teams adopt new tools and ways of working.