Billing System Setup Manager

Posting Date 08/20/2026 601 Hawaii St, El Segundo, California, 90245-4814, United States of America At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work. Here's what you can expect as a Billing System Setup Manager at DaVita: General Purpose & Scope The Revenue Operations (ROPS) Setup Manager is a frontline leader responsible for the "infrastructure" of the revenue cycle. They ensure that underlying systems and data—including source systems are configured correctly to minimize downstream billing exceptions and maximize payer reimbursement. Responsibilities include, but are not limited to:

Operational Oversight: Manage daily workflows for core functional lanes, which could include Contract Management , Revenue Management , Claim Content/Formatting , and Metadata .

Leadership & Talent Management: Directly lead and develop a team of front-line teammates and supervisors (typically overseeing 2 supervisors and 10-15 teammates). Provide timely coaching, feedback, and performance evaluations. Process Improvement & Innovation: Identify efficiencies in Setup Lines of Business (LOB), test process changes, and leverage systemic problem-solving to analyze how changes in one part of a process affect other areas. Performance Accountability: Monitor daily, weekly, and monthly key metrics (like SLA performance and WIP) to identify trends, variances, or barriers to growth. Collaboration & Relationship Management: Partner with ROPS and Finance teams, as well as Payer Partnerships, to align on SOPs and manage cross-functional projects. Strategic Thinking: Translate tactical goals into actionable milestones. Anticipate future business needs and align team objectives with broader Village priorities. Qualifications & Skills Experience: Previous supervisory or manager experience in Revenue Operations, Setup, or is preferred. Technical Proficiency: Advanced skills in the Microsoft Office suite (specifically Excel and Access ), with knowledge of database tools like SQL , Toad , or Netezza being a strong plus. Analytical Capabilities: Ability to perform root-cause analysis to address process gaps. Communication & Influence: Strong verbal and written skills, with the "executive presence" needed to frame complex concepts clearly for diverse stakeholders and business leaders. Values Alignment: A commitment to the "DaVita Way," fostering a team culture of safety, belonging, and service excellence. Here is what you can expect when you join our Village: • A "community first, company second" culture based on Core Values that really matter. • Clinical outcomes consistently ranked above the national average. • Award-winning education and training across multiple career paths to help you reach your potential. • Performance-based rewards based on stellar individual and team contributions. • A comprehensive benefits package designed to enhance your health, your financial well-being and your future. • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen." Why wait? Explore a career with DaVita today. Go to http://careers.davita.com to learn more or apply. What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are