Systems Engineer, Lead Consultant Identity & Authentication - Remote
- Location
- Canadian Head Office (It)
- Employment
- Full Time
- Work model
- Remote
- Level
- Senior
- Posted
About this role
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role
Designation: Remote Benefits to joining Allstate Flexible Work Arrangements. Employee discounts (15% on auto and property insurance, plus many other products and services). Good Office program (receive up to $400 back after purchasing office equipment). Student Loan Payment Matching Program for Government Student loans. Comprehensive Retirement Savings Program with employer matched contributions. Annual Wellness allowance to support employees with improving health and wellbeing. Personal days. Tuition Reimbursement. Working within the community and giving back.
Job description
The Systems Engineer, Lead Consultant Identity & Authentication leads and initiates efforts to research, design, plan and maintain new or existing network hardware and software technology components. The consultant utilizes systems, scripting, and developer skills to execute tasks related to analysis, integration, and moderately to highly complex incidents and problems affecting production systems and multiple applications. This role also helps define and update items in the configuration management plan. Accountabilities: • Lead identifying and recommending major and significant changes for moderately complex network hardware and software technology components for purposes of incident avoidance. • Resolve incidents and perform root cause analysis, escalating high complexity incidents and problems to provide future application, hardware and/or software resiliency. • Lead efforts to ensure plans integrate effectively with other aspects of the technical hardware and software components. • Lead the support for production service requests, performing routine administration, and supporting moderately complex network hardware and software infrastructure (i.e., Request Center, Change Order execution). • Lead the effort to develop and maintain tools for the use of maintaining, modifying, and monitoring hardware and software technology components. • Lead implementation of moderately complex network hardware and software technology components by analyzing the current system environment and infrastructure, using technical tools and utilities, and performing complex product customizations. • Lead execution of testing, debugging, performance analysis, and documenting moderately complex hardware and software technology components. • Collaborate to build consensus with other Engineers to ensure that the modified hardware and software