Sr. Executive Casino Host-Full Time (Harrah's Ak-Chin Casino)

Own all aspects of strategic relationships with a specific group of 300-750 VIP players for whom they direct account development, relationship building and service while on property. Your overarching purpose in this role will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on-the-phone sales activities. To accomplish this goal, you will have a variety of technical tools and property partners as your support. As a member of this team, you will be in the first line of contact with a property’s very best guests; exuding an exceptional motivation to serve while exhibiting a unique blend of gregariousness and graciousness. An intuitive and creative problem solver, you will strive to delight our guests, be committed to proactive service recovery and be skilled in social awareness. The ideal candidate for this position will be resilient, tenacious, and have a passion for service in a customer-facing role as well as the ability to develop relationships via the telephone. To be best positioned to succeed, candidates should have a keen sense of personal ambition and the ability to engage both their customers and their team members to commit to action.