Account Manager

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SiriusXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe. How you’ll make an impact: The Account Manager is a key contributor on SXM Media’s Client Services team that drives and defends revenue by being a trusted client partner and resource working with internal and external partners to independently design, execute, monitor, and optimize advertising campaigns across a portfolio of Advertisers/Agencies. The right individual will be highly effective in communication, organization, and critical thinking, while thriving in an ever-evolving, fast-paced environment. Your team will include thoughtful, problem-solving individuals who are passionate about growing the SiriusXM Media brands. This role applies developing professional expertise, company policies, and established procedures to resolve a variety of client, campaign, creative, technical, billing, and delivery issues. What you’ll do: Develop and cultivate positive business relationships with clients and sales, creative design team, sales research, and technical teams. Partner with sales team to develop ideas and materials for Proposals/Avail submissions including media recommendations, research, competitive data, and advise on what is technically feasible to execute. Evaluate client objectives, inventory, product mix, technical requirements, and revenue impact to recommend appropriate campaign solutions. Be a product expert, know your client and the right SXM Media products that will meet their marketing needs and drive positive results. Ensure revenue goals consistently inform all facets of account management; design and execute media plans and campaigns; work directly with client on all pre-launch elements related to creative specifications and submission. Independently manage defined campaign tasks and apply judgment within established procedures to determine next steps, resolve variances, and escalate risks when needed. Create and manage creative and technical production timelines with Advertisers/Agencies and asset delivery to ensure campaigns launch in a timely manner. Work with internal traffickers, creative design, and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting. Review campaign data and partner inputs to diagnose issues of moderate scope and