Senior Manager Order to Cash Deployment Program

At PMI, we've chosen to do something incredible. We've transformed our business and are building our future on one clear purpose: to deliver a smoke-free future.

• Translate O2C / CCS / GBS priorities into a deployment approach, roadmap, sequencing and implementation model across markets and capabilities

• Define and continuously improve deployment governance, including decision forums, escalation paths, RACI, readiness criteria, testing, cutover, hyper-care and handover to support teams

• Partner with the O2C Product organisation and market leadership. Influence roadmap priorities and investment decisions through deployment feedback and drive alignment across Markets, IT, D&A, Supply Chain, Commercial and GBS teams

• Ensure pilot activities, proof-of-concept validations and market testing outcomes are reviewed and incorporated before large-scale rollout. Resolve gaps and exceptions with Product Owners, IT and stakeholders

• Lead and develop a team of Deployment Managers, Senior Specialists and SMEs

• Build deployment capability through coaching and strengthening project, change, transition management, analytics, stakeholder management and business readiness capabilities

• Ensure stakeholders understand what is changing, why it matters and what support is available

• Analyse data, performance indicators and stakeholder feedback to identify deployment issues

• Drive resolutions, decisions and improvements to support scalable and sustainable business outcomes

• Lead the AI and automation agenda within deployment, ensuring responsible and compliant adoption across markets and teams

Skills & Capabilities

• University degree and 10+ years of experience in finance, preferably O2C, including 6+ years in people management

• Change and Project Management certification or training. Experience leading cross-functional transformation initiatives and programme governance

• Process Optimisation and Continuous Improvement experience. Lean and Six Sigma certification is an asset

• Experience implementing AI strategy, governance and scalable AI-enabled solutions

• Data-Driven Decision Making and performance management

• Executive stakeholder engagement and alignment

• Strong problem solving and decision-making skills

• Risk management and governance experience

At PMI we run the business in line with ethical principles and encourage a SpeakUp culture. If you identify anything that violates these principles in this job offer or recruitment process, contact PMIEthicsandCompliance@pmi.com.

In this position you will earn no less than 27k PLN gross monthly.