Digital Product Manager

Career Category Information Systems Job Description What You Will Do Let's do this. Let's change the world! In this vital role, the L5 Product Owner / Scrum Master will serve as the primary Product Owner and Agile delivery lead for the India-based AIN team supporting the SAGE program. The role combines hands-on backlog ownership and requirement clarification with Scrum Master facilitation, delivery leadership, and Agile coaching to enable clear priorities, predictable execution, and high-quality outcomes. Working across business, product, engineering, architecture, data science, QA, and leadership, the role will translate business and technical priorities into actionable work, maintain stakeholder alignment, remove impediments, coordinate dependencies, and strengthen the team's ways of working. How You Will Do It Product Ownership & Backlog Own and maintain the AIN team backlog, including prioritization, user stories, acceptance criteria, dependencies, and development readiness. Translate business and technical priorities into actionable work and align sprint goals and delivery commitments to business outcomes. Serve as the bridge between business and technology, clarifying ambiguous requirements and communicating complex technical topics in business terms. Agile Delivery & Team Effectiveness Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, release planning, and PI/quarterly planning as applicable. Remove impediments, manage risks and cross-team dependencies, and coordinate across global teams and time zones to keep delivery moving. Coach the team on Agile and SAFe practices, accountability, collaboration, continuous improvement, and effective ways of working. Flow, Metrics & Continuous Improvement Improve flow and predictability by managing work in progress, spillover, capacity, bottlenecks, and delivery dependencies. Use metrics such as velocity, burndown, sprint goal attainment, cycle time, throughput, and predictability to improve transparency and decision-making. Drive actionable retrospectives and follow through on improvement opportunities across sprints. Release & Stakeholder Coordination Support release planning, UAT coordination, production readiness, and stakeholder communications, ensuring risks, quality, dependencies, and operational readiness are addressed. Maintain clear visibility into priorities, progress, blockers, decisions, and expected outcomes for business and technical stakeholders. Success in This Role Success will be measured by the ability to enable a predictable, transparent, high-performing AIN team that consistently delivers meaningful business outcomes for SAGE. Indicators of success include: The AIN backlog is well-groomed, prioritized, actionable, and ready for execution. User stories and acceptance criteria provide sufficient clarity for development and testing. Sprint ceremonies are effective, consistent, and outcome-focused. Sprint goals and delivery commitments are clear and aligned to business priorities. Delivery risks, dependencies, and blockers are identified and addressed early. Work progresses through the delivery lifecycle with reduced friction and unnecessary spillover. Stakeholders have clear visibility into team priorities, progress, risks, and expected outcomes. Releases, UAT activities, and production readiness are effectively coordinated. The team delivers predictable, high-quality outcomes. Agile metrics are used effectively to improve flow, quality, transparency, and decision-making. Continuous-improvement actions are identified, implemented, and measured across sprints. The team demonstrates increasing accountability, collaboration, and delivery effectiveness.

Basic Qualifications Master’s degree OR Bachelor’s degree with 8–12 years of experience in Information Systems, Engineering, or related fields. Experience in Agile delivery roles such as Product Owner, Scrum Master, Agile Coach, Business Analyst, or