Small Works Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is a leading provider of facilities management solutions, delivering services to a wide range of clients across the UK. We pride ourselves on our commitment to quality, safety, and excellence across all aspects of our business.

Overview The Small Works Manager is responsible for overseeing and delivering multiple small-scale construction, maintenance, and improvement projects across client portfolios. This role manages the end-to-end delivery of minor works projects, typically under £250,000, ensuring quality execution, client satisfaction, and compliance with all relevant regulations and JLL standards.

Project Management & Delivery Manage a portfolio of small works projects from inception through completion, including refurbishments, fit-outs, maintenance upgrades, and minor construction works. Coordinate all project phases including feasibility, design, procurement, construction, and handover. Develop project schedules, budgets, and resource plans to ensure timely and cost-effective delivery. Monitor project progress against key milestones and implement corrective actions when required. Client & Stakeholder Management Serve as primary point of contact for clients on assigned small works projects. Conduct regular site visits and client meetings to review progress and address concerns. Manage client expectations and ensure clear communication throughout project lifecycle. Build and maintain strong relationships with clients, contractors, and internal JLL teams. Contractor & Vendor Management Procure and manage contractors, subcontractors, and suppliers in accordance with JLL and client procurement policies. Oversee contractor performance, ensuring adherence to specifications, timelines, and safety standards. Review and approve contractor invoices and payment applications. Maintain approved contractor lists and conduct periodic performance evaluations.   Financial Management Prepare cost estimates and budget proposals for small works projects. Monitor project expenditures and implement cost control measures. Process change orders and manage variations to scope. Ensure accurate financial reporting and forecasting. Compliance & Quality Assurance Ensure all works comply with building regulations, health and safety legislation, and relevant codes of practice. Conduct regular site inspections to verify quality standards and compliance. Manage CDM (Construction Design and Management) requirements for applicable projects. Maintain comprehensive project documentation including permits, warranties, and as-built drawings. Health, Safety & Environment Champion health and safety best practices across all project activities. Conduct risk assessments and implement appropriate mitigation measures. Ensure contractors maintain safe working environments and comply with JLL safety protocols. Investigate and report incidents in accordance with company procedures. Qualifications & Experience Essential: •             Minimum 3-5 years experience managing construction or maintenance projects •             Proven track record delivering multiple concurrent small works projects •             Strong understanding of UK building regulations and construction industry                standards •             Experience with contractor procurement and management