Global Experience Lead Analyst, Data and Insights

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Human Resources Job Sub Function: HR Operations Job Category: Professional All Job Posting Locations: Beijing, China, Shanghai, China, Suzhou, Jiangsu, China Job Description:

The Global Experience Lead Analyst, Data and Insights is responsible for driving data-informed decision-making, operational excellence, and stakeholder enablement across the global Talent Acquisition (TA) ecosystem. This role serves as a strategic partner to the Global Experience Ownership team, TA reporting team, R&O (Recruitment & Onboarding Admin) Leadership and business leaders by translating data into actionable insights, identifying opportunities for continuous improvement, and delivering scalable solutions that enhance the employee and hiring manager experience. The position combines advanced analytics, process improvement, reporting, communications, and change enablement capabilities to support the evolution of onboarding programs, tools, and operational performance. The individual will lead the development of dashboards, KPI frameworks, reporting solutions, process optimization initiatives, and stakeholder resources that improve visibility, efficiency, and business outcomes. Success in this role requires strong analytical capabilities, exceptional attention to detail, intellectual curiosity, stakeholder influence, and the ability to operate effectively in a global, matrixed environment.

Analytics & Insights Own the development, maintenance, and continuous enhancement of global recruiting and onboarding leadership utilization and agile dashboards, scorecards, and reporting solutions. Analyze operational metrics, customer experience indicators, and adoption trends to identify insights and opportunities. Develop KPI frameworks and measurement standards that enable consistent reporting across regions, functions, and stakeholders. Translate complex data into concise, actionable recommendations for leadership decision-making. Conduct root-cause analyses and identify performance drivers impacting recruiting and onboarding outcomes. Produce data for executive reporting packages, quarterly business reviews, and operational performance updates. Reporting & Dashboard Development Design, build, automate, and maintain reporting solutions that improve visibility into recruiting and onboarding performance. Partner with reporting teams and data owners to ensure data accuracy, consistency, and governance. Create scalable reporting methodologies that reduce manual effort and improve operational efficiency. Support dashboard adoption through training, documentation, and stakeholder engagement. Monitor reporting health and proactively address data quality issues. Process Excellence & Continuous Improvement Identify process inefficiencies, operational bottlenecks, and customer pain points across recruiting and onboarding workflows. Lead continuous improvement initiatives utilizing Lean, Six Sigma, design thinking, or equivalent methodologies. Standardize operational processes, measurements, governance models, and best practices. Monitor implementation effectiveness and measure realized business