Ambassador

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Ambassador is the primary on-site culinary and hospitality presence at a   client   site, responsible for managing day-to-day pantry operations and ensuring employees and guests have   seamless , welcoming experience. This role serves as the main point of contact for all pantry and food & beverage services, while also supporting the Community Manager and Experience team in delivering service excellence across the workplace.

Manage daily pantry operations, including stocking, inventory management, and replenishment of food, beverages, and snacks across all pantry locations    Partner with the vendor to coordinate deliveries, quality standards, and restocking schedules; escalate service issues as needed    Monitor pantry equipment (coffee machines, refrigerators, dispensers) for cleanliness, functionality, and   timely   service calls    Maintain food safety and hygiene standards, including proper rotation of perishable items and disposal of expired product    Track pantry consumption and inventory levels, flagging reorder needs and providing usage data to the Experience team    Support catering setup and breakdown for internal meetings and events as needed    Serve as an onsite Experience Services contact for client employee inquiries, issues, troubleshooting, and feedback related to pantry and workplace services    Build meaningful, lasting relationships with client employees and guests for intuitive service delivery    Monitor and   maintain   common area   readiness, including lobbies, collaboration spaces, and amenity areas    Support Community Manager with programming   logistics , event setup, and on-site activations    Communicate service disruptions, feedback, and operational needs to the Experience team     Identify   potential risks and escalate as   appropriate to   ensure no security incident or disruption to operations   Qualifications   1-3 years of experience in   a hospitality , food service, pantry/culinary operations, or customer service role; prior experience with corporate pantry programs a plus   Friendly, professional, and proactive service mindset   Strong communication   skills and comfort engaging with a diverse employee and visitor population   Ability to manage a busy, fast-paced environment with composure   Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook)   High school diploma   required ;   Associate’s or Bachelor’s   degree preferred   This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 70,000.00 – 80,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and