Forward Deployed Engineer (Sales, Client Services, Marketing and Finance)

Our Culture and Impact Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.   Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.   AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.   Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Overview Cvent is building an AI-forward enterprise and is looking for an AI Transformation Leader to turn that ambition into practical, measurable outcomes.   In this role, you’ll work closely with business teams and technology partners to understand how work gets done, identify opportunities to apply AI and automation, and guide solutions from idea through adoption. You’ll partner across one or more functions—including Sales, Customer Success, Marketing, and Finance—helping teams improve workflows while ensuring solutions are secure, governed, and aligned with enterprise priorities.   This is a business-facing role with a strong technology and change-management dimension. You’ll build trust with stakeholders, connect business needs to technical possibilities, and help teams adopt solutions responsibly. Success means measurable business impact and lasting capability—not simply a tool or pilot.   In This Role, You Will:     Build trusted relationships with business leaders and teams; learn their goals, processes, pain points, and measures of success. Map end-to-end workflows and identify opportunities for AI, automation, and process redesign. Translate ambiguous business challenges into clear problem statements, prioritized use cases, requirements, and outcome-based plans. Shape and deliver AI transformation initiatives from discovery and solution design through piloting, rollout, adoption, and measurement. Work with technology, data, analytics, security, and governance partners to assess solutions and support responsible implementation. Help teams apply AI in ways that complement human judgment and expertise, with appropriate review and control points. Establish success measures—such as time saved, improved service, stronger forecast accuracy, increased retention, or revenue and pipeline impact—and track results. Create repeatable playbooks, operating practices, and enablement materials so improvements can scale beyond an individual project. Gather and channel new ideas through established governance and prioritization processes,