Maintenance Manager

About QuadReal Property Group  QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here. www.quadreal.com Role Description: Reporting to the Community Manager, the Maintenance Manager will be responsible for the overall preventive, corrective, and unscheduled maintenance as well as environmental, health and safety and other special initiatives with the ultimate goal of preserving the structural integrity of the property  When leading a team, the Maintenance manager will oversee the daily management and training of the technicians, with a goal of promoting exceptional resident satisfaction through the delivery of great service to all residents at all times  The Maintenance Manager will uphold QuadReal’s mission, vision, and values serving as a brand and cultural ambassador for our residents, co-workers, vendors, and the public.

General Maintenance  Maintain a thorough knowledge and understanding of all building mechanical systems (ie, pumps, life safety systems, HVAC, swimming pools, and other systems depending on the specific property)  Perform daily site inspections, interior and exterior, and document all findings   Inspect vacant suites   Oversee suite make ready activities  Ensure all tools and cleaning equipment are maintained and serviced regularly  Ensure waste and recycling duties are completed   Assist with management and execution of capital projects, execution of the capital plan, and identifying issues for current or future repair  Perform other duties as required      Management and Administration  Lead, motivate and develop community maintenance team, managing performance to expectations and established standards   Coordinate Maintenance Technician(s) and vendor scheduling and oversee quality of work performed  Maintain maintenance supplies and inventories   Ensure maintenance records, operational guides, files, and documentation are maintained accurately and timely and in accordance with established procedure   Comply with regular fire and life safety standards including monthly testing and annual drills     Health and Safety  Maintain up-to-date MSDS worksheets for maintenance products and adherence by the OH&S rules and regulations  Maintain familiarity with the emergency operation of electrical systems, elevator, boiler/chiller, fire panel and life safety systems, mechanical systems, sprinkler and timer systems  Maintain and ensure compliance with fire safety plans and other emergency procedures    Experience and Qualifications: High school diploma supplemented with post-secondary courses or certification  WHMIS and First Aid Training an asset  Three years of progressive experience in all areas of building operations, including mechanical, fire and safety, electrical, plumbing and HVAC systems  Experience leading teams   Availability for Emergency response and on-call duty, as required  Ability to communicate with co-workers and management effectively and professionally, both oral and written  Superior ability to develop and sustain cooperating working relationships with staff, contractors, the public and especially residents  Knowledge of MS Office and Yardi Voyager preferred  Familiarity with smart phone and tablet technology   Must have a valid driver’s license and access