Workplace Operations Associate

About EliseAI At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. Housing : We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place. Healthcare : We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

EliseAI is looking for a Workplace Operations Associate to serve as the operational hub of our Workplace Operations team. In this role, you'll help ensure our New York headquarters operates efficiently while supporting a best-in-class employee experience. You'll coordinate day-to-day office operations, partner cross-functionally with teams including People Operations and IT, manage administrative workflows, and help drive workplace initiatives from planning through execution. This is a highly collaborative, hands-on role that requires strong organization, adaptability, and a proactive approach. No two days are the same—you'll balance operational support, project coordination, workplace hospitality, and administrative responsibilities while helping create an exceptional workplace for our employees.

Support the day-to-day operations of EliseAI's New York headquarters, ensuring the office is organized, welcoming, and operating efficiently Serve as a primary point of contact for Workplace Operations by monitoring Slack, email, office request forms, and other intake channels, ensuring requests are prioritized, communicated, and resolved promptly Partner closely with Workplace Operations leadership, People Operations, IT, and other cross-functional teams to support workplace initiatives, employee onboarding, workplace technology, and operational needs Take initiative to identify operational inefficiencies and help design, implement, and continuously improve workflows, processes, and standard operating procedures that increase team effectiveness and scalability Drive operational excellence by maintaining documentation, building repeatable processes, and helping operationalize new workplace programs and initiatives Coordinate and track workplace projects, action items, and operational priorities, proactively managing timelines and escalating blockers before they impact execution. Assist with procurement, purchasing, invoice tracking, vendor coordination, and other administrative workflows while ensuring accuracy and organization Support employee onboarding by preparing workstations, coordinating equipment, and partnering with IT and People Operations to deliver a seamless first-day experience Manage office inventory, supplies, snacks, beverages, and company swag, ensuring the workplace remains fully stocked, organized, and presentation-ready Coordinate workstation deployments, office moves, workplace technology rollouts, and meeting room readiness in partnership with IT Conduct regular workplace walkthroughs to proactively identify maintenance, safety, and operational issues, ensuring a consistently high standard across the office Support hospitality, office events, and employee experience initiatives that foster a positive and engaging workplace culture Maintain a hands-on, solutions-oriented mindset—stepping in wherever needed to solve problems, improve operations, and ensure the workplace runs smoothly Move at rocket speed, build