Associate Solutions Architect-12 Month Fixed Term Contract
- Location
- Amsterdam, Netherlands
- Employment
- Full Time
- Work model
- On-Site
- Level
- Entry
- Posted
Skills
About this role
Are you ready to learn from some of the top leaders in the industry? Continue your path as an Associate Solutions Architect and unleash your creativity while shaping success. The Associate Solution Architect indirectly interfaces with our customers and works under the direction of others. This role is focused on growth through experience and expanded knowledge to provide career advancement within the consulting services organization or Workiva in general. Collaborate across teams, fuel innovation, and leave your mark on both our products and customer satisfaction. What You’ll Do Support the delivery of contracted services to customers Review discovery sessions to ensure understanding of business needs and requirements; clarifies uncertainties as needed Replicate standardized solution design that achieves outcomes within the Workiva Platform Interact with our valued customers, contributing to the delivery of standardized solutions Develop knowledge of financial, risk, or operational reporting using the Workiva platform with a commitment to ongoing training Embrace the dynamic balance of working collaboratively under guidance while seizing the opportunity to shine independently when the moment calls for it What You'll Need Minimum Qualifications Undergraduate degree or equivalent combination of education and experience in a related field ; an advanced degree may be considered in lieu of professional experience 2 years of experience in service delivery, finance, accounting, audit, or a related field Preferred Qualifications Knowledge of enterprise risk, financial planning or analytics & reporting solutions and their related technology platforms Fluent in general technology and software within the Microsoft Office suite and Google Workspace applications Familiarity with complex spreadsheet formulas or SQL is preferred Ability to present topics clearly and succinctly Self-motivated with strong propensity for action, results and continuous improvement Ability to work under the direction of others, receive mentoring, and collaborate with peers Travel Requirements and Working Conditions Willingness to travel up to 25% for team and corporate meetings, fostering relationships and representing company interests Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements Summary The Solution Architect Sets up and installs technical systems, applications or process designs for client’s purchased or outsourced technology and business process solutions. Works directly with client to manage initial access, map and transfer data, create process documentation and train or coordinate training for client users. Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution. Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely. Incumbents who are both designing and implementing technical systems, applications, and process designs to meet client business specifications should be matched to Systems Integration Consulting(PS.PSSI). Incumbents who are responsible for providing complete professional service support for a client or clients, including the identification and development of solutions, design of systems, applications and processes, and delivery to clients, should be matched to Professional Services Consulting (PS.PSPS). Incumbents who are coordinating all aspects of a product or service offering project for a client, from inception to installation should be matched to Project Management (Client Services) (PS.PMPM). Scope Contributes to small team by taking ownership to deliver assigned activities Problem Solving Works on minimally ambiguous problems where solutions are often readily available Situations typically